Services Implementation Manager (Remote)

Jobgether

31d • $100,000 - $140,000 • Remote

About The Position

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Services Implementation Manager. In this role, you will play a crucial part in executing the rollout of innovative post-sales service offerings. Your efforts will help ensure that our services offer immediate value to enterprise customers, blending project management with essential customer onboarding support. You will thrive in a fast-paced, cross-functional environment, focusing on customer satisfaction and service scalability.

Requirements

• 5+ years of experience in service implementation, onboarding, delivery operations, or a similar field.
• High level of project management and organizational skills.
• Ability to work cross-functionally in a global, matrixed environment.
• Familiarity with service platforms (e.g., Salesforce, ServiceNow) and entitlement/license systems.
• Experience supporting enterprise-level customers.

Responsibilities

• Ensure the complete end-to-end implementation of new service offerings, ensuring internal alignment and operational readiness.
• Collaborate with Product, R&D, Operations, Support, and Sales to build and execute clear rollout plans.
• Create documentation, playbooks, and processes to support repeatable, scalable service delivery.
• Serve as the onboarding lead for select enterprise customers during early service deployments.
• Coordinate service rollout projects using structured project management practices.
• Provide status updates, documentation, and recommendations to senior leadership and cross-functional partners.

Benefits

• Competitive salary ranging from $100,000.00 to $140,000.00 base.
• Additional sales incentive compensation plan.
• Comprehensive benefits package including annual bonuses and health insurance.
• 401(k) plan and paid vacation and holidays.
• Commitment to an inclusive recruitment process and equal consideration for employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 11-50 employees