Services Coordinator, ADS

Goodwill Columbus•Whitehall, OH

About The Position

Are you passionate about making a difference in the lives of adults with developmental disabilities (DD)? As a Services Coordinator, you’ll help individuals build skills, connect with their communities, and live more independently. You’ll work closely with participants, families, and care teams to create personalized plans that empower each person to reach their goals.

Requirements

Valid Ohio driver’s license and personal auto insurance.
Ability to pass a DOT physical (or doctor’s clearance) for transportation duties.
Certifications required for this position, which must be kept up to date.
Passion for supporting people with disabilities and helping them succeed.

Nice To Haves

Preferred: Bachelor’s degree in a DD-related field OR equivalent experience.
Strong multitasking and time management abilities.
Creativity and initiative in planning fun and meaningful activities.
Ability to work independently and make quick, responsible decisions.
Great communication and relationship-building skills, including patience and empathy.
Flexibility working with different individuals and with varied situations.
Ability to collaborate with a wide range of organizations and people.
Good problem-solving skills
Ability to stay calm and think clearly under pressure.
Familiarity with the local area and comfort using technology on the go.
A helpful, customer-service mindset when working with the public.
Knowledge of person-centered planning, behavioral support, and community integration.
Tech-savvy with Microsoft Office Suite.

Responsibilities

Coordinate and manage services for 30+ adults receiving day support.
Develop personalized, community-based plans to help participants grow and thrive.
Lead team meetings, skill assessments, and regular progress check-ins.
Maintain accurate participant records and provide timely follow-up.
Be the main contact for families, care teams, and outside agencies.
Support participants through group or individual sessions on skills like anger management, communication, and social interaction.
Ensure all safety and health guidelines are followed.
Provide transportation and assist with personal care when needed.
Monitor incidents and ensure accurate reporting and resolution.
Participate in meetings and training sessions.
Help train staff on service plans and behavior supports.
Step in to support direct care when needed.
Assist with hygiene, transfers, and mobility as necessary.