Services Coordinator

JLL•South San Francisco, CA

1d•Onsite

About The Position

The Services Coordinator plays a critical role in ensuring seamless collaboration between external vendor providers and internal stakeholders at JLL-managed facilities. This position is responsible for managing vendor visits, coordinating equipment logistics, and maintaining compliance with safety and regulatory standards. By facilitating efficient communication between vendors, end users, and cross-functional teams, this role directly supports operational excellence and contributes to JLL's commitment to delivering superior facility management services

Requirements

2 years of experience in similar roles
High school diploma
Work order management systems experience/knowledge
Planning and Scheduling experience

Nice To Haves

Proficiency with computer maintenance management systems (e.g., SAP) or Maximo or Corrigo, Microsoft Suite
Associate in Instrumentation
Basic knowledge of cGMP (current Good Manufacturing Practices)
Experience in pharmaceutical, laboratory, or regulated facility environments
Familiarity with equipment logistics and vendor management processes
Motivated to learn and identify gaps for continuous improvement
Previous experience in facilities management or vendor coordination
Effective verbal and written communication skills
Detail-oriented with strong organizational abilities
Ability to multi-task and manage competing priorities
Proven problem-solving capabilities
Demonstrated teamwork and collaboration skills
Experience coordinating multiple parties or projects

Responsibilities

Escort external vendor providers in a safe and compliant manner to assigned laboratories
Partner closely with stakeholders including vendors, end users, Planning & Scheduling, and Instrumentation teams to ensure vendor visits are executed as planned
Collaborate with equipment owners, Planning & Scheduling, and Metrology to ensure timely pick up, shipment, and receipt of instruments
Ensure timely receipt and review of necessary documents from vendors, including maintenance service reports and quotes
Communicate with vendors, Procurement, and Finance to address any financial issues
Document all activities clearly and concisely in a computer maintenance management system such as SAP
Utilize computer maintenance management system to manage work order queue and collaborate with Instrumentation to review vendor service documents and close work orders