Services Business Leader

Amdocs•Alpharetta, GA

2d•Hybrid

About The Position

Amdocs helps the world’s leading communications and media companies deliver exceptional customer experiences through reliable, efficient, and secure operations at scale. We provide software products and services that embed intelligence into how work runs across business, IT, and network domains –delivering measurable outcomes in customer experience, network performance, cloud modernization, and revenue growth. With our talented people, and more than forty years of experience running mission-critical systems around the globe, Amdocs runs billions of transactions daily. Our technology is relied on every day, connecting people worldwide and advancing a more inclusive, connected world. Together, we help those who shape the future to make it amazing. Amdocs is listed on the NASDAQ Global Select Market (NASDAQ: DOX) and reported revenue of $4.53 billion in fiscal 2025. For more information, visit www.amdocs.com At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world. In one sentence The Services Business Leader drives strategic growth across North America, including U.S., Canada, and South America, leading sales and delivery teams across Telco and adjacent industries. This leader will manage Sales and Pre sales for high-value accounts, will drive AI, Agentic AI and automation-led solutions, and oversee a $ 170M bookings portfolio.

Requirements

10+ years of experience in IT, including project implementation, team management, and strategic sales.
Proven success in managing large-scale bookings ($170–200M) and leading high-performing teams.
Deep understanding of testing services, automation, AI, agentic AI and service delivery.
Experience in Telco and Financial Services industries.
Strong client engagement and presentation skills, especially with C-level stakeholders.
Ability to lead transformation initiatives and drive measurable business outcomes.

Responsibilities

Lead and grow the services business across North America, including Telco and Financial Services sectors.
Pre sales and sales for strategic accounts such as T-Mobile and AT&T, ensuring client satisfaction and business expansion.
Drive business development and sales for sophisticated testing, automation, and AI-driven services.
Present solutions to clients, understand their needs, and articulate the value Amdocs brings.
Collaborate with cross-functional teams to accelerate deal closures and deliver innovative solutions.
Maintain strong client-facing presence, including monthly travel within the U.S.
Foster a culture of innovation, growth, and operational excellence across multicultural teams.

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