ServiceNow Business Analyst - REMOTE
About The Position
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a ServiceNow SPM Functional Consultant - REMOTE. In this role, you will leverage your extensive experience in ServiceNow to work directly with developers, architects, and customer stakeholders. Your focus will be on implementing top-tier ServiceNow solutions that relate to non-ITSM modules, significantly enhancing operational efficiency and client satisfaction. In addition to driving requirements workshops, you will play a crucial part in identifying user stories, and process documentation resulting in transformative impacts across various business functions. Accountabilities Plan and drive the agenda for requirements workshops for the ServiceNow Strategic Portfolio Management (SPM) module. Collaborate with stakeholders to identify needs and define functional specifications. Work with SPM applications including Innovation & Demand Management and Project Portfolio Management. Analyze current workflows for enhancements in usability and efficiency. Translate business goals into scalable technical solutions in collaboration with development teams. Conduct Functional Testing prior to QA Testing. Provide training to customer SMEs on ServiceNow SPM features. Participate in UAT and collaborate on test cases and defect resolution. Requirements 7 to 12 years of relevant experience in ServiceNow SPM. Strong stakeholder engagement and communication skills. Experience in conducting workshops and providing recommendations. ServiceNow Implementation certification is preferred, including Certified System Administrator. Familiarity with ITIL framework is a plus. Benefits Competitive compensation package for W2 employees. Healthcare insurance options (Dental, Medical, Vision). Major holidays observed and paid sick leave as per state law. Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Requirements
- 7 to 12 years of relevant experience in ServiceNow SPM.
- Strong stakeholder engagement and communication skills.
- Experience in conducting workshops and providing recommendations.
Nice To Haves
- ServiceNow Implementation certification is preferred, including Certified System Administrator.
- Familiarity with ITIL framework is a plus.
Responsibilities
- Plan and drive the agenda for requirements workshops for the ServiceNow Strategic Portfolio Management (SPM) module.
- Collaborate with stakeholders to identify needs and define functional specifications.
- Work with SPM applications including Innovation & Demand Management and Project Portfolio Management.
- Analyze current workflows for enhancements in usability and efficiency.
- Translate business goals into scalable technical solutions in collaboration with development teams.
- Conduct Functional Testing prior to QA Testing.
- Provide training to customer SMEs on ServiceNow SPM features.
- Participate in UAT and collaborate on test cases and defect resolution.
Benefits
- Competitive compensation package for W2 employees.
- Healthcare insurance options (Dental, Medical, Vision).
- Major holidays observed and paid sick leave as per state law.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
