Service Writer
Wilkins RV•Nichols, NY
•$55,000 - $65,000
About The Position
We believe talent makes a difference! Join an award-winning team offering excellent earning potential along with opportunities for growth, including a leadership team that appreciates your drive, skills and ability. We're looking for employees who can make a difference, because we believe an innovative team can accomplish anything.
Requirements
- A minimum of 2 years’ experience is preferred but not required.
- Motivated individual who enjoys working in a fast-paced environment.
- Professional appearance.
- Strong communication skills.
- Positive attitude, strong work ethic, professional conduct.
Responsibilities
- Greets, establishes, and maintains a positive rapport with customers.
- Assist customers in determining needs. Promotes our products and services accordingly
- Estimate cost of repair and prepares itemized service order.
- Initiates service orders, secures customer’s signature, and closes when completed
- Develops a keen understanding of all our products and services.
- Understands effective service sales processes and actively seeks sales opportunities to grow financial sustainability.
- Maintains good communication with customers and follows up after work is completed to ensure satisfaction.
- Understands customer’s needs, committed to exceed customer expectations every day.
- Complies with all company policies and procedures.
Benefits
- Medical/Dental/Vision Insurance with multiple options
- 401K and Employer Match Program
- PTO and Sick Time
- Voluntary Benefit Program
- Employee Referral Program
- Employee Discount
- RV Borrowing Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
