Service Writer - Salt Lake City, UT
Purcell Tire & Service Centers•Salt Lake City, UT
270d
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About The Position
The position serves as a liaison between customers and service department technicians, ensuring that service requests are accurately documented, communicated, and fulfilled in a timely manner while delivering the highest level of friendly customer service. The role involves greeting customers, listening to their concerns, and gathering information about vehicle issues or service needs. Responsibilities include writing and opening repair orders, communicating customer needs to service technicians, providing cost estimates, scheduling appointments, and maintaining detailed records of services performed.
