Service Writer/Advisor - KUBOTA/NEW HOLLAND DEALERSHIP

Zimmer Tractor • Aurora, IN

405d • $52,000 - $52,000

About The Position

Zimmer Tractor is looking for a Service Writer / Customer Service Representative to support customers by providing product and service information, as well as resolving technical issues. This role is essential for managing service orders and ensuring customer satisfaction through effective communication and service management.

Requirements

• Service Advisor: 1 year (Preferred)

Responsibilities

• Open all new work orders and establish customer file
• Arrange for control of each service job and the proper charge for materials and labor to the customer or internal account (e.g. used equipment reconditioning, pre-delivery service, etc.)
• Review all repair orders for accuracy and completeness

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: No Education Listed
• Number of Employees: 11-50 employees