Service Work Order Coordinator- 1st Shift
About The Position
TK Elevator is currently seeking an experienced 1ST Shift Service Work Order Coordinator I located in Atlanta, GA. 1ST SHIFT HOURS: 7AM-330PM, TUESDAY-SATURDAY This position will manage client systems to ensure the timely and accurate creation, dissemination, and documentation of work orders against deadlines. Supports the effective response of branch operations to emergent issues and vital to the time, resource and cost accounting of work performed by field employees. Work directly with dispatch agency for work order response.
Responsibilities
- Receives, verifies, and disseminates work requests from customers through work order systems (portals, emails, phone calls)
- Manages work orders, enters labor, contract and materials charges against the work orders and closes work orders when complete with NTLL customers and other Local Customers.
- Maintains the integrity of the work order system data.
- Processes confidential information.
- Maintains a complex filing system.
- Prioritize work in order to successfully meet the needs of internal and external customers.
- Develops process relative to the work control system.
- Direct communication with branch employees regarding response times, work order updates, and job completion.
- Direct communication with dispatch centralized team regarding NTL and NTLL customers.
- Other duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Machinery Manufacturing
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
