SERVICE VALET

OBRIEN AUTO GROUP • Bellevue, WA

71d • $16

About The Position

Lexus of Bellevue, a dealership in the O'Brien Auto Group, is currently looking for a Service Valet to join their team. We are searching for an individual who is hardworking, friendly, and enjoys interacting with people. Previous customer service experience preferred. This position pays $16.50 per hour plus monthly Customer Service Bonus. The Service Valet/Porter will be directly responsible for the care, security, and transport of customer cars, company cars, and visitor cars on and between dealership premises and vendor premises. In addition, the Service Valet/Porter will be directly responsible for the prompt and courteous greeting of customers and guests in the service drive for the purpose of welcoming them to the dealership, being a valet with their car, directing them to the appropriate department or personnel, helping check their car into service, and checking in/out their loaner car. Service Valet/Porters will assist customers in entering/exiting and loading/unloading their cars.

Requirements

• Must possess a valid Driver’s License.
• Maintain an acceptable driving record in accordance with company policy.
• Employment offers are contingent upon successful completion of a comprehensive background screening and motor vehicle record review.

Nice To Haves

• Previous customer service experience preferred.

Responsibilities

• Facilitate the flow of vehicles through the service drive, parking lot and between facilities.
• Drive vehicles through car wash system, performing and/or assisting with the car wash process.
• Clean the interior glass of the vehicle and dust the interior console area.
• Under direction of valet supervisor on duty, fuel and clean loaner cars daily.
• Transport sales demo cars back to designated storage at the warehouse.
• Report to management in the following order: Valet Supervisor on duty, service support manager, assistant service manager, service manager, and general manager.
• Perform other job description as directed or scheduled, i.e., car wash, shuttle driver, team leader, shop maintenance.
• Maintain all outside parking lots.
• Drive in a safe and legal manner.
• Maintain good customer and employee relations.
• Report all important customer comments to management.
• Maintain a high level of personal cleanliness, hygiene, grooming and appearance.
• Wear required uniform and follow dress code.
• Maintain clean driving record and current Washington State drivers license.
• Be available to fill in shifts whenever possible.
• Perform other duties as assigned by management.
• Regular attendance and timeliness is essential.
• Work in cooperative, positive & professional manner with all personnel in the company.
• Treat members of the public and customers in a courteous and non-discriminatory manner.
• Maintain professional demeanor while at work.
• Must conform to company policy regarding non-discrimination and harassment.

Benefits

• Paid holidays pursuant to the annual holiday calendar (typically five holidays)
• Vacation – based on hire date and paid based on position.
• Medical/Dental/Vision/RX
• Ancillary Benefits such as Short/Long Term Disability, Accident, Critical Illness, Life Insurance, Spousal/Child coverages
• 401(k) plus company match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees