Dolan Toyota Service Valet

Dolan Auto Group•Reno, NV

3h•Onsite

About The Position

Dolan Auto Group, named Best Place to Work in Northern Nevada, is looking for a Service Valet to be a part of the service customer support team that sets the standard for service in the automotive industry. A Service Valet is responsible for customer support and experience as well as overall cleanliness of service areas Why Dolan? We are an exciting, dynamic, and highly successful team. We are big community supporters and provide a fun, exciting, and collaborative workplace where growth and advancement opportunities abound. We offer a generous comprehensive compensation and benefits package.

Requirements

High School diploma or equivalent.
Valid drivers license.
Must be able to stand for long periods of time.
Repetitive body movement such as squatting, twisting, kneeling, bending, stooping, fast paced walking and light jogging when necessary.
Lifting or moving of up to 50 pounds without assistance at various times.
Exposure to weather, where extreme temperature ranges may be encountered.

Responsibilities

Must be ready for work at start of shift and available to assist guest.
Maintain positive interactions with co-workers, managers, and customers. Professionalism and courtesy is required at all times.
Bag all incoming vehicles, this is to include installing paper floor mats.
Move vehicles forward on service drive (both incoming and outgoing).
Open the service garage doors for customers as needed (both incoming and outgoing).
Park vehicles in designated customer parking areas and marking down the spot on the key tag (if vehicle has manual transmission, mark M next to the spot number on tag).
Promptly take keys to dispatch board and hanging up on peg corresponding with the last 2 Numbers on the key tag.
Abide by speed limit, drive cautiously and safely.
Promptly retrieving keys from cashier and delivering vehicle down on service drive
Remove paper floor mat.
Remove bag from seat.
Adhering new oil change sticker on the upper left corner of windshield (remove old sticker if present).
Remove key ring with tag from keys.
Remove hangtag from rear view mirror.
Wipe down customer vehicle (in front of customer if present) after being pulled down on service drive. This includes steering wheel, shifter, drivers side interior/exterior door handle, and window switches.
You must be friendly and courteous while interacting with guests.
If customer has a question in regard to their paperwork, please connect them personally with the advisor that helped them, or a drive manager if not available.
Deliver customers to appropriate team members in service area.
Transport and deliver vehicles to all Dolan Auto Group locations. You may also be required to deliver or retrieve vehicles from vendor locations or other dealerships and businesses.
Shuttle our customers to/from home and work.
Clean shop equipment when requested.
Empty all garbage bins on the service drive and garage parking areas.
Throw tires/boxes away when necessary.
Fill up shuttle vans and customer cars with gas.
Maintain cleanliness of shuttle vans.
Maintain cleanliness of service drive and parking garage areas (including sweeping floors, squeegee drive from water/snow, pick up debris from premises).
Fill out daily check sheet with initials.
Work scheduled stations as assigned. (For example, 2 valets we be assigned at cashier after 2:30 p.m. until end of day. Schedule for rotation will be provided).