Service Valet-Nissan

TONY HAWAII AUTOMOTIVE GROUP LLC•Waipahu, HI

3d•Onsite

About The Position

Job Summary: Responsible for supporting the company’s Vision: “Best place to work & Best place for our guests to do business” and Mission: “Build long term relationships with our associates & guests & make a positive difference in our community”. Essential Job Responsibilities: Customer Service – Perform general Service Lane duties, greet guests, Within 1 minute of their arrival. check battery in vehicles, lights, turn the steering wheel all the way to the left and apply protective materials as needed to the vehicle. Ensure that there are clean rental vehicles if needed. Moving vehicles need to be transferred to correct location to be serviced or stored. Assure the transfer of completed Vehicle to the Guest in a timely manner as instructed by advisors Opening Lot- Rolling up gates and disengaging locks. Showroom -Ensure that it is ready to receive guests, lights are on, coffee service is available for guests, and keyboards are taken to the lower key boxes on Showroom lights, starting coffee service, take keyboards to lower and tow in lots. Set up service area for days business Driveway – all supplies are out and ready to receive guests Driveway -all supplies need to be stored and driveway spotless Showrooms are ready to receive guests. ensure that the lower lot is used to maximum efficiency. Additional Responsibilities: Adhere to the Tony Group Standards SMILE: be positive and respectful to everyone GREET: greet everyone within five feet HELP: help every guest or find someone who can THANK: remember to always thank the guest GOLD: Go for Gold (Grand Opening Look, Daily) Vehicle security – ensure that all vehicle doors and windows are locked Driveway -all supplies need to be stored and driveway spotless Showrooms are ready to receive guests

Requirements

Excellent verbal communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Ability to prioritize tasks and to delegate them when appropriate.
Ability to function well in a high-paced and at times stressful environment.
High school diploma or equivalent.
No experience needed will train.
Prolonged periods of standing.
Must be able to lift up to 50 pounds at times.

Responsibilities

Perform general Service Lane duties
Greet guests within 1 minute of their arrival
Check battery in vehicles
Check lights
Turn the steering wheel all the way to the left and apply protective materials as needed to the vehicle
Ensure that there are clean rental vehicles if needed
Transfer vehicles to correct location to be serviced or stored
Assure the transfer of completed Vehicle to the Guest in a timely manner as instructed by advisors
Opening Lot- Rolling up gates and disengaging locks
Ensure that showroom is ready to receive guests, lights are on, coffee service is available for guests, and keyboards are taken to the lower key boxes
Set up service area for days business
Ensure that the lower lot is used to maximum efficiency
Adhere to the Tony Group Standards
Ensure that all vehicle doors and windows are locked
Ensure all supplies need to be stored and driveway spotless
Ensure showrooms are ready to receive guests