Service Valet Porter - Westside Lexus
About The Position
A Service Valet Porter will support the process of satisfying Lexus's customer demands by providing superior customer service. Essential Job Responsibilities include the following: Other duties may be assigned. Greet and welcome customers on the Service Drive Assess customer vehicles and document any vehicle damage before taking possession of the vehicle Responsible for parking vehicles and vehicle retrieval Support the Lexus Advisor team in meeting the needs of the customers Perform quality inspections on loaner cars Perform custodial duties as assigned, such as stocking the lobby with customer beverages Must also possess: Demonstrated ability to work professionally and courteously with customers Ability to communicate in English Excellent communication skills Professional appearance Ability to work in a fast-paced work environment Ability to work outside in all weather conditions Prior Customer Service Experience is a plus EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); and one to three months related experience and/or training; or equivalent combination of education and experience.
Requirements
- Demonstrated ability to work professionally and courteously with customers
- Ability to communicate in English
- Excellent communication skills
- Professional appearance
- Ability to work in a fast-paced work environment
- Ability to work outside in all weather conditions
- High school diploma or general education degree (GED)
- One to three months related experience and/or training; or equivalent combination of education and experience
- Operator's Driver's License (must be insurable).
Nice To Haves
- Prior Customer Service Experience is a plus
Responsibilities
- Greet and welcome customers on the Service Drive
- Assess customer vehicles and document any vehicle damage before taking possession of the vehicle
- Responsible for parking vehicles and vehicle retrieval
- Support the Lexus Advisor team in meeting the needs of the customers
- Perform quality inspections on loaner cars
- Perform custodial duties as assigned, such as stocking the lobby with customer beverages
Benefits
- Comprehensive On-The-Job Training and Opportunity for Advancement
- Competitive Industry Leading Pay Plans
- Clean Work Environment
- A Well-Established Company and Stellar Reputation
- Vacation and Holiday Pay
- Medical, Dental, and Prescription Drug Plans
- Life and Disability Insurance
- 401(k) Investment Plan with Employer Match
- Employee Assistance Program
- Tuition Assistance
- Voluntary Benefits and much more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
