SERVICE VALET LEAD
About The Position
Toyota of Kirkland, a dealership in the O'Brien Auto Group, is currently looking for a Service Valet Lead to join their team. We are searching for an individual who is hardworking, friendly, and enjoy interacting with people. Previous customer service experience preferred. This position pays $20 per hour. All employees subject to eligibility requirements, we offer the following benefits: Paid holidays pursuant to the annual holiday calendar (typically five holidays) Vacation – based on hire date and paid based on position. Medical/Dental/Vision/RX Ancillary Benefits such as Short/Long Term Disability, Accident, Critical Illness, Life Insurance, Spousal/Child coverages 401(k) plus company match
Requirements
- Candidates for this position must possess a valid Driver’s License and maintain an acceptable driving record in accordance with company policy.
- Employment offers are contingent upon successful completion of a comprehensive background screening and motor vehicle record review.
Nice To Haves
- Previous customer service experience preferred.
Responsibilities
- Lead, train, and motivate a team of service valets and porters to deliver exceptional customer service
- Assign daily responsibilities, manage schedules, and monitor productivity and performance.
- Oversee the check-in/check-out process for all customer vehicles.
- Facilitate the flow of vehicles through the service drive, parking lot and between facilities.
- Fuel and clean loaner cars daily.
- Transport sales demo cars back to designated storage at the warehouse.
- Perform other job description as directed or scheduled, i.e., car wash, shuttle driver, team leader, shop maintenance.
- Maintain all outside parking lots.
- Drive in a safe and legal manner.
- Maintain good customer and employee relations.
- Report all important customer comments to management.
- Maintain a high level of personal cleanliness, hygiene, grooming and appearance.
- Wear required uniform and follow dress code.
- Be available to fill in shifts whenever possible.
- Perform other duties as assigned by management.
- Regular attendance and timeliness is essential.
- Work in cooperative, positive & professional manner with all personnel in the company.
- Treat members of the public and customers in a courteous and non-discriminatory manner. Maintain professional demeanor while at work.
- Must conform to company policy regarding non-discrimination and harassment.
Benefits
- Paid holidays pursuant to the annual holiday calendar (typically five holidays)
- Vacation – based on hire date and paid based on position.
- Medical/Dental/Vision/RX
- Ancillary Benefits such as Short/Long Term Disability, Accident, Critical Illness, Life Insurance, Spousal/Child coverages
- 401(k) plus company match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
