Kaiser Permanenteposted 3 months ago
Manager
Oakland, CA
Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

The position involves managing a large unit or multiple units that provide ambulatory services. The manager is responsible for ensuring that staff delivers high-quality, accessible, cost-effective care, and patient-focused services to members across the continuum. This role requires compliance with local, state, and federal requirements, as well as the development and maintenance of clinical practice standards, budgets, and staff development.

Responsibilities

  • Manages the operations of a large unit or multiple units.
  • Ensures Assistants and staff provide the highest quality of care and comply with the Nurse Practice Act, The Joint Commission, and federal, state, and local requirements.
  • Collaborates with physicians and other health care providers to establish, implement, and maintain patient care and quality service standards.
  • Acts as a patient advocate resolving patient care issues.
  • Designs and evaluates processes to improve systems and patient care results across the continuum of care.
  • Develops and monitors budgets and resource allocations.
  • Monitors financial performance and implements strategies to reduce costs and improve quality of care/service.
  • Determines the appropriate staff mix for the department and develops processes for screening, interviewing, hiring, training, and maintaining staff competency.
  • Manages and resolves human resource, labor relations, employee and department safety, and risk management issues.
  • Develops, implements, and monitors departmental policies and procedures that support the organization's goals and business objectives.
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