Service Technician

ADT • Madison Heights, MI

84d

About The Position

The Residential Service Technician is a troubleshooter and service expert who is responsible for alleviating concerns the customer may have regarding a security system. The Residential Service Technician advises customers and the customer care center of the status of systems and processes inspections.

Requirements

• High school diploma or GED.
• Minimum 8 years experience installing and inspecting/repairing ADT or comparable product.
• Excellent communication skills.
• Valid driver's license required.

Nice To Haves

• Nicet Level 3 Certification preferred.

Responsibilities

• Locate and alleviate trouble with damaged equipment or wiring.
• Readjust equipment, repair or replace inoperative equipment and test for operation.
• Read blueprints, building and electrical plans in order to complete equipment repairs.
• Prepare trouble order forms to report temporary repairs.
• Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees