Service Technician

Atlas Copco Drilling Solutions • Omaha, NE

78d • $28 - $30 • Remote

About The Position

To best serve our customers, we are increasing our presence within our field service area. This supports our mission in providing safe and high-quality service that is performed with great efficiency to our customers. As a Service Technician, you are an important part of this mission. You will be close to your customers and service our products to provide a great customer experience. You will report to the Service Manager. You will perform routine preventive service, troubleshoot and repair air compressors, air dryers (regenerative and refrigerated), drains, controllers, low pressure blowers. You will set, install, and pipe compressor systems. You will display the ability to absorb a higher level of learning including VSD's, refrigeration, industrial networks, remote monitoring, and air audits. You will pressure wash and clean the customer's entire equipment pad including skids, coolers, concrete, tanks, etc. You will communicate with the customer and Service Manager regarding all services performed and clearly present all options for any required repairs, upgrades, or other customer needs. You will completely fill out all service-related documentation to include service reports, start-up forms, warranty forms, oil sample forms, and parts return documents. You will attend training at our Air Academy and train with Senior Service Technicians. You will promote and practice proper safety procedures and correct use of personal protective equipment. Provide a high level of customer service & respond to customer needs while working to satisfy customer expectations. You will participate in a rotating 24/7/365 on-call pool with other Technicians as scheduled by the Service Manager with travel to customer locations, including out-of-town and overnight travel & possible overnight travel depending on the assigned territory. You will be subject to random drug testing.

Requirements

• 1-2 years of technical experience in the mechanical, maintenance, or electrical field.
• Experience with the maintenance, overhaul, and repair of a wide variety of industrial equipment, including electrical, hydraulics and/or pneumatics.
• Experience in HVAC is a plus.
• Ability to work independently and complete tasks within assigned deadlines.
• Customer-focused and take ownership of meeting the customer's needs.
• Ability to use computers to complete work orders, ordering parts and training.
• Ability to lift up to 50 lbs. on a regular basis and work in industrial environments.
• Basic understanding of mechanics and electrical theory.
• High School Diploma or equivalent is required; certifications are a plus (EPA Certified).
• Valid driver's license and fluent in English.

Nice To Haves

• Experience in HVAC.
• Certifications such as EPA Certified.

Responsibilities

• Perform routine preventive service, troubleshoot and repair air compressors, air dryers, drains, controllers, and low pressure blowers.
• Set, install, and pipe compressor systems.
• Absorb a higher level of learning including VSD's, refrigeration, industrial networks, remote monitoring, and air audits.
• Pressure wash and clean the customer's entire equipment pad including skids, coolers, concrete, tanks, etc.
• Communicate with the customer and Service Manager regarding all services performed.
• Fill out all service-related documentation including service reports, start-up forms, warranty forms, oil sample forms, and parts return documents.
• Attend training at Air Academy and train with Senior Service Technicians.
• Promote and practice proper safety procedures and correct use of personal protective equipment.
• Provide a high level of customer service and respond to customer needs.
• Participate in a rotating 24/7/365 on-call pool with other Technicians.

Benefits

• Flexible benefits plan including medical, dental, and vision.
• Generous 401 (k) retirement plan match in addition to an automatic contribution.
• Competitive paid time off and sick time.
• Life & Disability insurance.
• Paid training.
• Excellent paternal, adoption, and maternal leave.
• Equipped with a company vehicle, laptop, cell phone and uniform.
• Salary based on knowledge, skills, and experience.
• Overtime eligible after completing 8 work hours in a day.

What This Job Offers

• Job Type: Full-time
• Industry: Nursing and Residential Care Facilities
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees