Service Technician

About the position

The Service Technician is responsible for performing basic diagnostics, service repairs and maintenance work on customer and or dealer-owned agricultural and turf equipment. This position may require some direction or guidance from the Service Manager, Assistant Service Manager, or other experienced Service Technicians. Essential Job Functions include performing basic diagnostics and repairs on agricultural and turf equipment and established Agriculture Management Solutions (AMS) products, participating in Service EDUCATE Training programs, maintaining current knowledge of John Deere and competitive products, and ensuring the condition of vehicles, inventory, tools, and equipment.

Responsibilities

• Perform basic diagnostics and repairs on agricultural and turf equipment and established Agriculture Management Solutions (AMS) products.
• Participate in Service EDUCATE Training programs required for the development of skills and knowledge.
• Maintain current and up to date knowledge of John Deere and competitive products.
• Maintain condition of vehicles, inventory, tools, and equipment.
• Account for all time on a timecard and for all material used in performing assigned duties.
• Ability and willingness to work overtime including extended hours and weekends.
• Follow all safety rules, policies and regulations and keep your workplace clean, orderly and free of hazards.
• All other duties as assigned.

Requirements

• High School Diploma or Equivalent.
• College Degree or Advanced Service Technician Certification preferred.
• Ability to perform advanced repairs and maintenance using special tools and equipment following the Technical Manual procedures.
• Advanced knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipment.
• Highly skilled in operating vehicles and equipment used for diagnostic purposes.
• Ability to use Service Advisor.
• Knowledge of standard desktop and software applications such as Microsoft, Word, Excel, Outlook, e-mail and internet functions.
• Takes personal responsibility for the quality and timeliness of work and achieves results with little oversight.
• Quickly identifies problems, evaluates potential roadblocks and risk and swiftly generates a course of action toward resolution.

Benefits

• 401(k) and Roth Retirement Savings Plans with employer paid Safe Harbor Employer Contributions.
• Competitive salary, incentive compensation plans and employee discounts.
• Empeople Credit Union membership opportunities.
• Paid Leave for All WorkersA (PLAWA).
• Medical, Prescription, Dental, and Vision Plans for full-time employees.
• Health Savings Account (HSA) and Flexible Spending Account (FSA).
• Basic Life and AD&D Insurance and Supplemental Life Insurance.
• Short-Term and Long-Term Disability.
• Voluntary Accident and Critical Illness.
• VIP Network/ Nomi Health.
• Employee Assistance Program (EAP).
• Identity Theft Protection.
• Assured Partners Benefits Helpline.
• Generous Paid Time Off (PTO).