Service Technician

Continental Realty•Towson, MD

48d

About The Position

As a Service Technician for Courthouse Square in Towson, you will help maintain the physical integrity of this beautiful community with 526 apartment-homes. We own and operate all of our communities and invest in the long-term. We offer $750 per month rent discount for live-on, health/dental/vision/401K, on-call appreciation bonus, additional quarterly team bonus, and plenty of resources/support to get the job done.

Requirements

MUST BE A GO-GETTER with a proven track record of stepping up to the plate and taking initiative.
1-5 years of recent hands-on experience in apartment maintenance, preferably on a demanding garden-style community with high standard for customer service.
Solid track record of basic technical skills in plumbing, drywall, carpentry, appliance repair, electrical, HVAC, EPA preferred.
Customer service skills a must.
Vehicle, driver's license, must be willing to participate in the emergency on-call rotation which is once every 5 weeks.
Ability to assess and address problems quickly, good organization skills and strong follow up.

Responsibilities

Work closely with your team members to complete service requests and make-readies in a timely fashion with high quality craftsmanship.
Share your knowledge with coworkers and assist each other when challenges arise.
Go above and beyond the call of duty for residents to provide excellent customer service.
Manage your time wisely and communicate throughout the day.
Anticipate problems that residents might have before they even occur.