Service Technician

Topcon Positioning Systems • Carol Stream, IL

1d • $24 - $30

About The Position

Topcon Positioning Group is headquartered in Livermore, California, USA (topconpositioning.com). We design, manufacture and distribute productivity tools for developing a brighter future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to construction, geopositioning and agriculture industries focused on developing a sustainable tomorrow. Topcon is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, color, religion, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, genetic information, or other legally protected status. To learn more about Topcon career opportunities go to www.topconcareers.com. Topcon Solutions serves the AEC industry as the retail division to Topcon Positioning Systems, and an Autodesk Platinum Partner. The technology offerings, workflows, and productivity solutions between these two brands are why Topcon Solutions is a leader in the industry. Our vast product portfolio, technical expertise across brands, and business savvy industry knowledge are unmatched. Supporting our customers with training, technical support, consulting & repair is our specialty. 16 locations, covering 20 states. Solutions Is Our Middle Name. JOB PURPOSE Provide product bench analysis/diagnosis, repairs, and calibrations in support of Sales efforts.

Requirements

• High School Degree and Knowledge of tools
• Excellent customer service skills
• Small Electrical repair and diagnostics exp
• Ability to read and interpret parts manuals
• Working knowledge of basic test equipment, meters, oscilloscopes, digital multimeters, etc.
• General working knowledge of computers and Microsoft Office applications.
• Good mechanical aptitude.
• Excellent troubleshooting skills
• Able to lift 50 lbs.

Responsibilities

• Troubleshooting/repairing/calibration of products.
• Proper documentation of repairs.
• Customer interaction regarding repairs.
• Installs/set up new equipment.
• Supports Sales.
• Provides basic customer service via phone/in-person.
• Assists in Warehouse as needed.
• Performs other duties as required.

Benefits

• Topcon offers a comprehensive benefit package for this position including medical, dental, vision, life insurance, disability insurance, tax saving spending accounts a 401(k) plan with employer match, tuition reimbursement in addition to other perks and benefits.
• We also offer time off for our employees to recharge.
• Our employees are eligible for paid company holidays, paid personal time off, and paid sick time that meets or exceeds state/local requirements.
• For hourly (“non-exempt”) employees, we offer personal paid time off which accrues in accordance with local standards.
• For salaried (“exempt”) employees, we offer a flexible paid time off policy giving you flexibility to take time when needed, while supporting business needs.
• All paid time off policies are in accordance with or exceeding local law.
• Employees working at least 30 hours per week are eligible for our Health and Welfare benefit package.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED