Service Technician

Compass Business Solutions, Inc.•Gahanna, OH

27d•Onsite

About The Position

A&H is seeking a Service Technician that is responsible for repairing customers’ equipment and has general product and equipment knowledge, strong mechanical skills with the ability to maintain a safe and clean environment. This position will directly report to the Service Manager and will need to maintain a professional work ethic with customers and A&H Team. The standard shift for this role is 7:00 AM-3:30 PM with overtime available.

Requirements

High school diploma or GED required; vo-tech or vocational school education encouraged to apply
1+ year of experience in a service technician role preferred but not required
Driver’s license required as driving for company purposes may be required from time to time
Ability to obtain forklift certification
General knowledge and experience with computer systems required; experience working with a service system preferred.

Nice To Haves

Possession of Class B CDL highly preferred; interest in obtaining Class B CDL is also preferred if license is not held currently

Responsibilities

Diagnose and troubleshoot standard mechanical, electrical, and hydraulic systems.
Install parts and add-on equipment as per install specifications
Demonstrate knowledge of functionality and operations of equipment
Perform safety inspections on equipment
Operate a forklift with necessary certification
Weld and fabricate as needed within the shop to support service operations
Assist department with various customer related issues including incoming calls, quotes, status of open jobs updates and more
Maintain excellent level of customer service
Consistently follow all A&H Equipment safety guidelines
Complete necessary paperwork as required for contracts, clients and company standard operating procedures
CBT training certification- willingness to complete all needed manufacturer training