Service Technician - DHC Jonesboro, AR

CLAAS • Jonesboro, AR

1d

About The Position

Delta Harvest Center is part of the CLAAS North America Dealer Network. CLAAS of America is part of a family-owned company that has people throughout North America. As a team, we stand for the successful sales and service of the CLAAS product range in North America. Together, with our sales partners, we strive to empower farmers to be the best in their fields.

Do you have what it takes to work with today’s most advanced agricultural machinery? If you are ready to make the move for a brighter future, apply and become part of our success story!

Your role on our team:The Service Technician repairs machines to the customer’s satisfaction in the field, shop, or customer location. Removes, installs, repairs, disassembles, assembles, performs failure analyses of all CLAAS, and other lines, of assigned equipment including engines, electrical systems, hydraulics, transmissions, power train, brakes, steering, electronic and computer applications, heating and air conditioning (HVAC).

Requirements

• MUST BE ELIGIBLE TO WORK IN THE U.S.
• Diesel Technology Degree preferred, or equivalent work experience.
• 2+ years’ experience in an agriculture or diesel service technician role, preferred.
• Prior experience in troubleshooting methods and tools required.
• Must provide personal tools for position.
• Excellent oral and written communication skills.
• Excellent customer service skills.
• Proven ability to read and interpret parts and machine schematics.
• Ability to travel within assigned territory and to be able to work with limited supervision.
• Must be self-sufficient with a proven ability to work independently and a strong willingness to learn.
• Must be able to maintain professionalism at all times.
• Ability to safely operate large machinery.
• Must be able to meet deadlines and handle a high-volume workload in a fast-paced environment with a strong attention to detail.
• Note: This position may include frequent travel by auto; a valid driver’s license with an annual verifiably safe driving history is required. May require overnight travel and weekend or evening work.

Nice To Haves

• Working knowledge of CLAAS parts, a plus.
• Farm background is highly desirable, not required.

Responsibilities

• Troubleshoots and repairs customer machines in the shop or customer jobsites.
• Uses SIS to order parts, troubleshoot machine systems and research problems.
• Conducts machinery inspections
• Machinery set-up and adjustments
• Using laptop, enters labor data, completes service and warranty reports.
• Utilizes current service manuals and parts books to look up specs and parts for repairs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees