Service Technician

Daisy•Holliston, MA

17d•$22 - $30

About The Position

At Daisy, we’re pioneering the future of smart spaces—making homes and offices more connected, comfortable, and joyful through technology. As the first national smart space installation and services company, we’re growing fast and are seeking a Service Technician for our Holliston, MA, branch. We are seeking a Service Technician for our Holliston, MA, branch to solve and troubleshoot audio, visual, control, and security equipment in residential and commercial locations. Our Service Technicians regularly interact with clients while representing the Daisy brand and develop trusted relationships, helping to enhance their lives through technology.

Requirements

High school diploma or equivalent
2-3 years of AV/Networking /Technology Integration Experience
Strong communications skills with a passion for providing exceptional client services and communication on an ongoing basis
Motivated to learn new technologies and processes
Exhibits strong management and leadership skills; capable of leading and motivating others
Can pass a drug screen and background check
Possess a valid Massachusetts driver’s license and access to a reliable, insured motor vehicle
Able to independently lift items up to 50 pounds
Capable of sitting, standing, and kneeling for extended periods

Nice To Haves

Control4 Certification preferred

Responsibilities

Read and interpret blueprints, diagrams, floor plans, specifications, and operational/product manuals.
Manage all aspects of support, including end-user training, troubleshooting, and follow-through on escalation of issues.
Collaborate on problem-solving in both installation standards and provide challenges and successes during weekly team meetings.
Travels to various job sites; uses hand and power tools safely; maintains company-issued tools, equipment, and vehicle
In addition to clients, interact with builders and other industry professionals.
Communicate every day with the project manager about the progress of the project.