Service Technician - Remote

Patterson Companies • Casper, WY

42d • $20 - $25 • Remote

About The Position

Patterson Companies, Inc. is focused on providing the best products, technologies, services and business solutions to the animal and oral health markets. We are seeking a motivated individual with a strong mechanical aptitude to join our Dental Service team. This is an opportunity to work alongside the best in the dental industry to provide a first-class customer service while learning how to install and repair a variety of dental equipment including computer-related items. As employees develop their basic install and basic repair skills, they have growth opportunities with Patterson! Join a company that is Passionate, Focused, Always Advancing, and People-First. Service Territory: Casper, WY and surrounding areas.

Requirements

• High school diploma or equivalent
• Demonstrated mechanical aptitude in trades such as carpentry, plumbing, heating, electronics or similar
• Ability to thrive in a fast-paced environment
• Requires basic computer skills and ability to use smart phone/tablet technologies
• Inventory management including determining parts, supplies or tools needed to complete service requests and restocking vehicle as needed
• Must maintain a quality driving record in accordance with Patterson's policies and represent Patterson Dental while driving a company vehicle

Nice To Haves

• Trade school training in carpentry/plumbing/heating/electricity/electronics is highly desired
• Excellent organization and problem-solving skills
• Strong work ethic
• Knowledge of Microsoft Outlook, Excel and Teams is helpful
• Strong verbal and written communication skills
• Demonstrated sense of urgency while following Patterson's business conduct and code of ethics and responsibilities
• Excellent customer service and interpersonal skills to be the face of Patterson at customer sites.

Responsibilities

• Install and/or Repair Dental Equipment:
• Safely remove, modify, repair, and install various dental equipment under general supervision with the ability to work independently after training.
• Follow checklists, ensuring all critical parts are examined.
• Apply specific manufacturer and Patterson guidelines, OSHA and other applicable laws and regulations related to asepsis.
• Perform other duties as assigned
• Customer Service:
• Demonstrates passion and a people-first approach by treating customers in a respectful and considerate manner. Builds and maintains customer relationships through follow-up and professionalism.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees