Service Technician

Volvo Cars of Bethesda • Bethesda, MD

11d

About The Position

Ourisman Automotive Group is seeking a skilled and detail-oriented Service Technician to join our team. The Service Technician will be responsible for diagnosing, repairing, and maintaining a variety of vehicles, ensuring that our customers receive safe and reliable service.

Requirements

• At least 3 years of previous experience as an automotive technician or mechanic in a dealership setting.
• Applicable certifications and technical trainings.
• Proficiency with diagnostic tools, repair equipment, and technical manuals.
• Strong analytical skills to diagnose complex mechanical and electrical issues.
• Ability to work in a physically demanding environment, including lifting heavy parts and standing for extended periods.
• Excellent customer service skills, with the ability to handle challenging situations professionally.

Responsibilities

• Perform accurate diagnostics on vehicles to identify mechanical and electrical issues and carry out necessary repairs.
• Conduct routine maintenance services such as oil changes, tire rotations, brake inspections, and fluid checks.
• Test drive vehicles and utilize diagnostic tools to ensure repairs are completed successfully and to manufacturer standards.
• Maintain detailed records of all work performed, parts used, and services recommended.
• Work closely with Service Advisors and other technicians to ensure efficient workflow and customer satisfaction.
• Occasionally communicate with customers to explain repairs and maintenance needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed