Service Technician

Lindsay Volkswagen of Dulles • Sterling, VA

6d • Onsite

About The Position

Automotive Service Technician Lindsay VW of Dulles is seeking a technician for the night shift. We are looking for a used car technician to diagnose and recon used cars. The right individual will have experience with most makes and models. We offer a clean state of the art, climate controlled facility. Lindsay VW of Sterling is one of the top VW dealerships in the country and has been number 1 several times. This means we are a busy shop with plenty of work. This position is for week nights with weekends optional; start time 6 to 7 pm. Apply Now! The Service Technician is also responsible for setting goals for personal service improvement, and monitor progress against customer satisfaction index numbers and production numbers as provided by the Service Manager.

Requirements

• Experience in performing warranty and non-warranty inspections, diagnostic, maintenance, and repair service on various vehicle makes and models
• Proven track record of achieving or over-achieving goals
• Outstanding communication skills
• Professional appearance and work ethic
• Great attitude with a high-energy personality
• Superior customer service skills
• Ability to read and comprehend instructions
• Ability to exercise good judgement
• Valid State drivers license and good driving record
• High school diploma or equivalent
• Must have technical aptitude displayed by ASE certification

Nice To Haves

• Technical or trade school degree preferred

Responsibilities

• Correctly troubleshoot customer concerns using the latest administrative and technical tools provided
• Ensure that common courtesy is shown toward all customers you come into contact with
• While in the vicinity of the Service Drive, act as a secondary customer greeter to customers that have not yet been acknowledged
• Keep up to date with all technical publications, Service Comm, and Asist terminal operations
• Make every reasonable effort to ensure safe and honorable vehicle service is delivered as promised the first time
• Address all original customer concerns before moving onto additional sales
• Inspect every vehicle for additional sales opportunities ensuring that the vehicle is being maintained to the local area and factory recommendation
• Ensure the customers vehicle is returned as clean, or cleaner than when it arrived
• Participate in any Factory, or in-house sponsored training programs offered to you
• Complete all paperwork completely and correctly, then ensure all required shop forms are attached to the RO hard copy
• Perform any other duties assigned by the Service Manager, ASM or Group Leader
• Always come to work on time, ready to work, and in a clean uniform

Benefits

• We offer competitive pay, health, paid vacation, paid holidays, and a professional work environment.
• Become a member of a winning team that offers growth opportunity, excellent earning potential and leadership that appreciates your drive, skills and ability.
• When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.
• Simply put, you'll experience the best that a career in the automotive industry has to offer.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED