The Service Technician reports to the Service Manager, and is responsible for performing a range of HVACR servicing jobs for residential customers. Customer-based activities involved in this position require an individual who is decisive, tactful, dependable, and who possesses initiative and within the scope of his or her experience, the ability to communicate well with all customer groups. Job-related contact can occur with virtually all demographic groups, with the majority of the contacts being service customers, other ENG Heating & Cooling, Inc. technicians, Management and Dispatcher. Representative duties include: Serving as a member of Service Department teams which are organized to conduct HVACR service jobs in an efficient and timely manner. Performing supervised and unsupervised basic HVACR service support activities (after having been shown all safety-related aspects of the role and the expected standards); e.g. changing filters, doing power and handwashing, picking and stocking parts, assisting Service Technicians. Performing progressively more difficult technical roles than noted in the preceding paragraph under the direct supervision of a Service Technician; e.g. performing simple troubleshooting, conducting seasonal maintenance checks, measuring/threading pipe, operating test equipment, soldering and brazing, installing power and control wiring, etc. Conducting non-service work in support of the IAQ and Installation Departments, as assigned. Performing related trainee/helper duties as directed by the Manager. There are many exciting options for a career in HVACR waiting to be explored. If you’re looking for a career that offers flexibility, job stability, strong pay, benefits and more, then you’ve come to the right place!
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED