Service Technician

Dream Live Prosper Communities • Jacksonville, FL

10d • $21 - $23

About The Position

The Service Technician role is important to the success of all DLP-owned and managed assets, as this individual is part of a team responsible for ensuring we offer a top service experience to our residents, tenants and guests. This includes responsibility for curb appeal, maintenance needs, cleaning, and after-hour emergency service needs. This position requires flexibility and the ability to understand and service the basic needs of all assigned properties, providing assistance as needed and during on-call duties.
Successfully complete all assigned service requests with no callbacks within 48 hours of being assigned. Displaying exceptional customer service, performing make-ready work to get the rental homes ready once vacated, while ensuring all work orders are managed and closed within 48 hours. This position will require frequent work outdoors in all weather conditions. High levels of customer service are essential for the success of the community as well as the cleanliness and marketability of the scattered sites for leasing and guest reviews.
Scattered sites encompass all DLP-owned and/or managed assets in the Southeast region.
At Dream Live Prosper Communities, we believe in building not just great communities, but also great careers. We are looking for dedicated, driven professionals to join our team and help us create thriving communities that enrich lives.
Our team members go above and beyond to provide exceptional service, ensuring that our residents love where they live. As a subsidiary of DLP Capital, we uphold a culture of excellence, growth, and purpose. DLP Capital has been recognized on multiple Best Places to Work lists and has been featured on the Inc. 5000 list of fastest-growing companies for 10 consecutive years.
If you're looking for a career with a mission-driven company that values growth, leadership, and impact, Dream Live Prosper Communities is the place for you.
About this opportunity:
Location: Jacksonville, FL
Compensation: Starting at $21.00 - $23.00 + per Hour, depending on experience and certification, with monthly and quarterly bonuses.
Position type: Full-time
This job requires a flexible schedule with varied work hours that may include weekends.

Requirements

• Well-organized, detail-oriented, and customer-focused
• Strong time management, prioritization, and ability to work independently
• Excellent communication and customer service skills with a team-oriented, positive attitude
• Ability to remain focused and professional under pressure
• Knowledge of general maintenance methods, operating requirements, and safety precautions
• Experience in minor plumbing, electrical, drywall, and lock repairs
• Proficiency with computer technology and record-keeping systems
• Accuracy and attention to detail in all tasks and documentation
• Ability to stand, walk, and work outdoors throughout the day
• Ability to lift up to 50 lbs
• Willingness to participate in on-call rotation as required
• Valid driver’s license with a clean driving record
• Reliable, in-state, compliant vehicle for daily assignments and on-call duties
• Possession of essential personal tools

Responsibilities

• Perform general maintenance, repairs, and unit turns, including plumbing, electrical, painting, and carpentry.
• Complete service requests, preventive maintenance, and property inspections on schedule.
• Keep common areas, amenities, and grounds clean, safe, and well-maintained.
• Maintain pools, spas, and community features in compliance with safety standards.
• Manage work orders in AppFolio and ensure timely updates and completion.
• Track and order maintenance supplies; support inventory and vendor coordination.
• Participate in the on-call rotation for after-hours emergencies.
• Safely use and maintain all tools, equipment, and vehicles.
• Other duties as assigned.

Benefits

• PTO, health/dental/vision/life insurance, 401(k) matching, learning/educational incentives, Volunteer Time Off, well-being programs, company events, self-improvement/productivity tools, & the incredible feeling of making a difference.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed