Service Technician - Rumford, ME

Solenis

1d•$58,030 - $85,107•Onsite

About The Position

Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree. For additional information about Solenis, please visit www.solenis.com or follow us on social media. A service technician will be a part of a team that will focus on maintaining an assigned account, or group of accounts. This position focuses on ensuring our chemical feed equipment is properly working and our products are transferred in a safe manner. Safety and communication are the highest priorities in this job.

Requirements

High School Diploma or GED
Position requires flexibility in schedule including after hours calls from the customer that require after hours service visits.
Position is primarily M-F day shift, but also includes weekend OT hours that is rotated between the technicians.
Minimum 3 years experience working on mechanical and electrical systems preferably in an industrial environment.

Nice To Haves

Chemical handling experience desired, but not required.

Responsibilities

Maintain Safe Work Practices
Work with Account Manager to develop day-to-day activities to support and grow our business
Ensure all needed communications are taking place with our customer and site team including: inventory, testing and equipment.
Focus on removing routine testing or service activities from sales representatives
Perform all scheduled service at customer sites on time and as scheduled by your Account manager
Provide timely responses on requests for information from customers and managers
Monitor chemical inventory to ensure no run out situations take place.
Check all feed equipment on a daily/weekly manner to make sure there are no issues and systems are performing as designed.
Perform routine maintenance on feed systems to maintain equipment reliability.
Monitor daily usage and communicate to the account team when the daily usage is too high, too low, or not changing to address variance.