Service Technician
A Family of Brands•Atlanta (Alpharetta), GA
2d
About The Position
Provide exceptional customer service by performing timely warranty & chargeable services.
Requirements
- Experience with exterior home improvements.
- Confident on ladder up to 44’.
- Excellent written and verbal communication skills.
- Experience with face to face customer service.
- Ability to drive long distances safely.
- Valid Driver’s license.
- Lift/Move/Carry up to 50 pounds occasionally, up to 25 pounds frequently, and negligible amount consistently within perimeters of position responsibility.
Nice To Haves
- Gutter installation/service experience.
- Commercial driving experience.
Responsibilities
- Report to production manager Monday – Friday @ 7am to receive schedule.
- Execute warranty/Chargeable service work for customers on schedule.
- Call customers at start of day to provide ETA
- Communicate throughout shift to PM to resolve warranty/chargeable services on site.
- Collect payment and complete additional work orders on site.
- Upload before and after photos of job sites.
- Inspect/maintain recycle, steel and garbage bins at shop.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
