Experienced/Certified Service Technician

Serra Nissan•Birmingham, AL

About The Position

We are currently seeking dedicated and qualified Certified Technicians to join our team! An Automotive Technician, often called service tech, will maintain, inspect, and repair vehicles within the service bay. Provide accurate information to the service manager and service advisors, concerning vehicles that are processed through the company for business purposes. Headquartered in Birmingham, Alabama, Serra Automotive Group is one of the Top 150 automotive dealer groups in the nation. We are proud to represent the world's best automotive brands through our locations across Central Alabama and Michigan. Our mission is to provide everyone with a better automotive buying and ownership experience, and we are always looking for the right team members to help us make that possible! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Requirements

5+ years of Service Technician experience required
ASE Certification required
A-level qualifications, including Diagnostic, Electrical and Engine Repair
Broad knowledge of new vehicle technologies
Ambitious, hardworking presence in a team environment
Excellent customer service skills
Basic computer skills
Positive, friendly attitude, along with a customer service mentality
Enjoy working in a dynamic environment
Ability to collaborate effectively
Ability to learn new technology, repair and service procedures and specifications
Able to operate electronic diagnostic equipment
Minimum high school diploma or GED equivalent required
Valid driver's license and clean driving record

Responsibilities

Perform work specified on the repair order with efficiency and in accordance with dealership policies and procedures
Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment
Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
Communicate directly with the Service Advisor so that customers are well-informed of any additional services needed
Provide an estimate of time needed for additional repairs
Executing repairs under warranty to manufacturer specifications