Service Technician

Solenis

14d•$58,030 - $85,107

About The Position

This position involves being a technician supporting chemical applications and this employee will be working with a local Solenis teams. In this position the employee will be trained to conduct lab testing, repair and install chemical feed equipment, input numbers into excel, inventory control, chemical transfers, and maintain a positive customer (mill personnel) relationship. The primary resource who performs routine testing and monitoring at the customer site including data entry and contributes to service report preparation Interfaces with the customer to understand any issues with chemicals or equipment. Manages product inventory at the customer including deliveries to process units and offloading to customer tanks. Adjusts chemical feed levels to meet optimal chemical performance based on routine testing and monitoring; Delivers chemical and compiles trial data at the customer site Alerts the site manager of any problems or opportunities with the customer and begins to troubleshoot issues Conducts expanded testing of process variables to identify dosage improvements or mechanical impacts Specs out, sets up, maintains and troubleshoots monitoring and feed equipment Works with the site team and customers to ensure optimal program performance.

Requirements

Bachelor’s Degree (Science or other technical degree). Would consider experience in lieu of a technical degree
Solving complex and non-routine technical problems
Strong relationship management skills
Industry and customer literate, or ability to pick up industry and Solenis technologies quickly
Drive for results; proactively addresses complex issues
Must be able to pass a criminal background check, drug screen and physical
Must have a Valid Driver's License and Clean Motor Vehicle Record

Responsibilities

Conduct lab testing
Repair and install chemical feed equipment
Input numbers into excel
Inventory control
Chemical transfers
Maintain a positive customer (mill personnel) relationship
Performs routine testing and monitoring at the customer site including data entry and contributes to service report preparation
Interfaces with the customer to understand any issues with chemicals or equipment
Manages product inventory at the customer including deliveries to process units and offloading to customer tanks
Adjusts chemical feed levels to meet optimal chemical performance based on routine testing and monitoring
Delivers chemical and compiles trial data at the customer site
Alerts the site manager of any problems or opportunities with the customer and begins to troubleshoot issues
Conducts expanded testing of process variables to identify dosage improvements or mechanical impacts
Specs out, sets up, maintains and troubleshoots monitoring and feed equipment
Works with the site team and customers to ensure optimal program performance.