Service Technician

Mission Rock Residential LLC • Castle Rock, CO

7h • Onsite

About The Position

At Mission Rock Residential, a people-first organization guided by values such as Integrity, Accountability, Respect, Relationships, Inclusivity, Vision, and Empathy, the Service Technician plays a crucial role in ensuring a quality living experience for all residents. This position involves providing excellent customer service to both prospective and current residents. The Service Technician will utilize their hands-on expertise to diagnose problems and perform assigned repairs across various areas including HVAC, electrical, plumbing, swimming pools, carpentry, drywall, exterior structures, and appliances. Additionally, the role requires promptly and professionally responding to work order requests and inspecting buildings to maintain safety and cleanliness, reporting any issues to the Service Manager and Property Manager. The company fosters an inclusive workplace that celebrates diverse perspectives, empowers growth, and strengthens the communities it serves, investing in the success and well-being of its team members.

Requirements

• Minimum 1 year of previous experience in property management maintenance, other building maintenance or related trade is required.
• Strong communication and customer service skills
• Organizational and time-management abilities
• A collaborative, solutions-focused, “can-do” attitude
• Valid Driver’s License and reliable transportation
• Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Nice To Haves

• CPO Certification (desired/required depending on property)

Responsibilities

• Diagnose problems and perform assigned repairs in the areas of HVAC, electrical, plumbing, swimming pools, carpentry, dry wall repair, exterior structures, and appliances.
• Ensures assigned work order requests are responded to promptly and professionally.
• Inspect buildings to ensure safety and cleanliness, alerting the Service Manager and Property Manager immediately to items that need to be addressed.

Benefits

• Bonus opportunity
• Generous paid time off, including 13 paid holidays (with a Floating Holiday and Volunteer Day), accrued sick time, and 15 days (120 hours) of vacation in the first year
• Housing discount program
• 401(k) retirement plan with company match
• Comprehensive medical, dental, and vision coverage, plus HSA with employer contribution and FSA options
• Employer-sponsored short-term and long-term disability coverage
• Company-paid life insurance
• Optional ancillary benefits, including critical illness, hospital indemnity, and accident insurance
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees