Service Technician - Mercedes Benz of Walnut Creek

Sonic Automotive•Walnut Creek, CA

13d•$33 - $50

About The Position

Mercedes-Benz of Walnut Creek is looking for a Technician to join our team! Why work for Mercedes-Benz of Walnut Creek ? More than half of our employees have had an internal promotion at our dealership. Many of our leadership team members were promoted from within our company. Our General Manager started in the automotive industry as a porter! Do we have fun or are we like every other dealership? These are some things that differentiate us from everyone else: PB&J bar, noodle station, cereal station We Ping pong tournaments Monthly kick off lunches to feed our awesome employees and acknowledge our top performers in each department! Community events Monthly employee events Celebrity clientele And so much more! How do we rank amongst other Mercedes-Benz dealerships in the Bay Area? We are the #1 New and Pre-owned Mercedes-Benz dealership in Northern CA. We are the #1 EQ Mercedes-Benz dealership in the country. Mercedes-Benz of Walnut Creek is a Sonic Automotive Dealership . At Sonic Automotive, we believe in providing an exceptional experience for both our guests and our teammates. Please visit our career page at https://jobs.sonicautomotive.com/culture . Summary The Service Technician is responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards.

Requirements

5+ years of proven experience in a dealership or similar automotive repair setting.
Strong diagnostic and problem-solving skills.
Proficient in using diagnostic equipment and tools.
Knowledge of automotive systems, components, and repair procedures.
Ability to work effectively in a fast-paced environment.
Valid driver's license and a clean driving record.
All applicants must be authorized to work in the USA.
All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver license.

Nice To Haves

ASE (Automotive Service Excellence) certifications.
Mercedes Benz or other luxury automotive brand experience.
Flat rate experience.

Responsibilities

Utilize diagnostic equipment to identify mechanical, electrical, and other vehicle issues.
Perform routine maintenance and repairs on engines, transmissions, brakes, and other automotive systems as outlined on repair orders.
Work efficiently to diagnose malfunctions and complete repairs within established timeframes.
Collaborate with service advisors and parts department to prioritize and schedule repairs.
Conduct thorough quality inspections to ensure all repairs meet or exceed industry standards or verify if additional safety of service work is required.
Address any issues or discrepancies promptly with Service Advisor (parts, time promised, etc).
Communicate with customers to understand vehicle issues and explain recommended repairs.
Provide accurate cost estimates and timelines for repairs.
Document all diagnostic and repair activities accurately.
Complete repair orders and maintain detailed records of services performed.
Attend factory-sponsored training classes to stay informed about the latest automotive technologies and industry trends.
Attend training sessions to enhance skills and knowledge.