Service Technician

Lithia & Driveway•Waukesha, WI

13d

About The Position

At Wilde CDJR, we are driven by more than repairs — we are focused on delivering honest value, earning customers for life, improving constantly, and taking personal ownership in everything we do. Those are the core values Lithia & Driveway builds on, alongside its mission of Growth Powered by People. Lithia & Driveway is one of the largest automotive retailers in North America, with 295+ retail locations in the U.S. and Canada and a growing global footprint. If you are a skilled technician who takes pride in quality work, moves with urgency, and wants to be part of a team that values accountability, growth, and doing the right thing, Wilde CDJR is the place to build your career. What You’ll Do As a Class B Service Technician, you will perform automotive repairs and maintenance with efficiency, accuracy, and a strong commitment to safety and quality. You will work closely with service team members and leadership to help deliver an exceptional customer experience and keep our shop operating at a high level.

Requirements

3–5 years of automotive technician experience preferred
Strong diagnostic and repair ability
Excellent attention to detail and a strong sense of urgency
Professional communication skills and a team-first mindset
Ability to work independently while maintaining high standards
Commitment to continuous improvement and ongoing technical development

Nice To Haves

Ability to perform repairs with limited to no supervision in areas such as:
Lube and maintenance services
Engine repair
Suspension and steering
Brake repair
Electrical and electrical systems
Heating and A/C repair
Engine drivability diagnosis and repair preferred
Manufacturer training/certification in listed areas preferred
Minimum of 3 ASE certifications preferred
ASE Master Technician background strongly valued
Proven customer pay proficiency preferred

Responsibilities

Perform work outlined on repair orders in accordance with dealership and manufacturer standards
Diagnose the cause of vehicle malfunctions and complete repairs accurately
Road test vehicles as needed to confirm quality of repair
Document work performed, test procedures, and results on repair orders
Accurately track labor time using company timekeeping procedures
Complete repairs according to all applicable safety requirements
Maintain personal tool inventory needed to perform assigned work
Return special tools to their proper place after use
Use shop materials and supplies in a practical, efficient manner
Keep your work area clean, organized, and professional each day
Help ensure each customer vehicle is returned in clean condition
Complete all required training and stay current on manufacturer standards
Review technical bulletins and service publications as assigned
Communicate constructively with team members and leadership to support customer satisfaction
Report any condition that may affect the safety, welfare, or integrity of the dealership, team, or customers