Service Technician (Full Time)

Compass GroupNew Berlin, WI
32d$22Onsite

About The Position

Summary: Repairs, maintains and assists in the installation of vending machines and equipment. Essential Duties and Responsibilities: Responds to dispatch calls for machine repairs using company-owned vehicle. Calls on existing customers to determine adequacy of service; listens to and resolves service complaints. Visually inspects and listens to machines to determine causes of malfunctions; dismantles machines to gain access to problem area. Inspects parts to detect wear, misalignment or other problems; removes and replaces worn or defective parts; repairs broken parts; realigns and adjusts components; tests machine operation following repair. Reviews inventory and orders parts; ships and receives machines; maintains equipment inventory. Prepares machines for installation at accounts; assists in installations and removals. Sets up and operates mechanical equipment and small hand tools, such as drills, grinders and welding torches, for machine repair. Performs other duties as assigned. Associates at Canteen are offered many fantastic benefits. Full-time and part-time positions offer the following benefits to associates : Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs). Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, click here for information on additional company-provided time off benefits.

Requirements

  • Previous customer service experience is preferred.

Responsibilities

  • Responds to dispatch calls for machine repairs using company-owned vehicle.
  • Calls on existing customers to determine adequacy of service; listens to and resolves service complaints.
  • Visually inspects and listens to machines to determine causes of malfunctions; dismantles machines to gain access to problem area.
  • Inspects parts to detect wear, misalignment or other problems; removes and replaces worn or defective parts; repairs broken parts; realigns and adjusts components; tests machine operation following repair.
  • Reviews inventory and orders parts; ships and receives machines; maintains equipment inventory.
  • Prepares machines for installation at accounts; assists in installations and removals.
  • Sets up and operates mechanical equipment and small hand tools, such as drills, grinders and welding torches, for machine repair.
  • Performs other duties as assigned.

Benefits

  • Union position
  • Quarterly bonus potential
  • Uniforms provided
  • Willing to train
  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  • Medical
  • Dental
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
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