Service Technician - Marshall Minnesota

A&B Business Inc•Marshall, MN

53d•$19

About The Position

A&B Business Solutions has a track record of outstanding employee appreciation with an average employee tenure over 8 years. We pride ourselves on being manufacture certified while helping to develop strong communities and servicing businesses. We don’t take ourselves too seriously so we can enjoy the journey. Our code of honor is to always tell the truth, train harder than anyone, and to hold ourselves and each other accountable. We impact our community with paid volunteer hours and community involvement. We utilize the metaphor of an eagle, as an eagle is a fighter that protects its family and soars higher and higher to see the full vision. One of our big focus points is our culture. We have sponsored events and activities throughout the community, two free lunches per month, bonus opportunities, departmental retreats, anniversary and birthday recognition. We offer flexibility and paid time off to allow our team a work/life balance. Training and continued development are part of the job at A&B. Come join our team with a great environment of being family owned. [Note: this position will service the area north and east of Sioux Falls. This territory includes, but is not limited to: Worthington, Marshall, Pipestone, MN). A&B Business Solutions is a company who places a focus on supporting Businesses and our communities through developing great team members and providing an outstanding customer experience. Established in 1981 we have the stability most are searching for to start a career. We offer paid on-the-job training both hands-on and classroom. We are searching for career-minded people who thrive on opportunity and providing great customer service. The role of the Field Service Technician will be to support our printer and copier customer base.

Requirements

High school diploma or GED
Clean driving record and valid driver’s license

Nice To Haves

Background in electronics and/or mechanical devices a plus
Vocational Technical education is helpful a plus
Natural mechanical or electronic ability

Responsibilities

Provide an outstanding customer experience through great communication and support.
Perform field repairs and maintenance on various office equipment to manufacturers specifications
Manage your day completing service calls to meeting customer expectations and company processes
Maintain accurate repair records for time, part, and company assets
Manage your car stock inventory
Performs other duties as directed by Service Management
Ability to make decisions, use the tools available and the resources of others to accomplish objectives
Able to work comfortably with a variety of customers and associates
Flexible attitude and versatility in learning
High level of comfort using computers, tablets, phones, or other handheld devices