Service Technician

Flow Control Group • Lincoln, RI

10d • Onsite

About The Position

Flow Control Group (FCG) is a leading provider of fluid handling, process, and industrial automation solutions across North America. We are a 100% employee-owned organization made up of over 2,000 team members and 95+ entrepreneurial brands—each empowered to think big, move fast, and bring innovative ideas to life. Our ownership mindset fuels a culture of pride, accountability, and exceptional customer service. At FCG, we believe in the power of partnership and entrepreneurship. We work collaboratively across our brands to drive growth, unlock new opportunities, and deliver real impact for our customers. This unique model allows us to combine local expertise with national strength, creating a dynamic environment where creativity meets practicality.

Requirements

• Strong Mechanical and Problem-Solving Skills.
• Customer Service and Consultative Skills.
• General electrical knowledge.
• Strong work ethic with ability to work under minimal supervision.
• Excellent verbal and written communication skills, with proven ability to clearly communicate with engineering, technical support, sales, and management
• Thorough understanding of products and equipment used in manufacturing.
• Excellent organizational skills and attention to detail.
• Excellent time management skills, with proven ability to meet deadlines.
• Proficient with Microsoft Office Suite or related software
• Must have a valid, unexpired driver’s license.
• Good driving record.
• Associate degree, technical certification, or postsecondary certificate in related discipline preferred.
• Previous work history of 2 to 3 years with a service-based organization preferred.

Nice To Haves

• Instrumentation skills are a plus.
• TIG/MIG Welding skills are a plus.
• Plastic Welding skills are a plus.
• Metal or plastic fabrication skills are a plus.
• Previous field experience equipment is highly desired.

Responsibilities

• Ensures quality and consistency in processes by assessing, modifying, and/or calibrating equipment.
• Identifies, troubleshoots, and resolves issues with equipment, devices, or products; uses precision instruments such as calipers, micrometers, and gauges to make adjustments.
• Maintains inventory.
• Assists customers with tasks related to current equipment.
• Maintains inventories, documentation, and reports including those outlining procedures, batch records, inventory, productivity, changeover, and progress.
• Ensures compliance with health and safety laws, regulations, and best practices.
• Performs other duties as assigned.

Benefits

• Everyone’s an Owner of the Company: Because every team member contributes to Flow Control Group’s success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.
• Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.
• Training: FCG University learning and training platform available to all employees offering over 80k courses.
• Career Growth Opportunities: At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees