Service Technician - Jaguar Land Rover

Bob Moore Auto Group, LLC

24d

About The Position

The primary responsibility of this position is to perform repair and service on customer and dealership vehicles within management’s guidelines for productivity, safety and efficiency.

Requirements

• Valid driver’s license without restrictions that affects your ability to operate company owned vehicle(s) and ability to maintain a clean driving record.
• High School Education and 2 years’ experience or an equivalent combination of education and experience.
• Good interpersonal, time management and organizational skills
• Ability to identify and achieve targeted goals
• Excellent written and verbal communication skills and the ability to understand verbal and written instructions and warning labels
• Ability to work well with a range of individuals
• Ability to prioritize multiple jobs
• Ability to clearly communicate with customers and coworkers alike to ensure an excellent customer experience
• Ability to work independently and/or as part of a team
• Ability to effectively respond to inbound and outbound phone calls
• Strong attention to detail, professional demeanor, and a positive ‘can do’ attitude
• Must be able to pass a drug/alcohol urinalysis and be able to drive a vehicle

Nice To Haves

• Completion of a technical program preferred.

Responsibilities

• Receive the repair or service order in a timely manner
• Perform the appropriate diagnostic testing as required and relay required repair information in a timely manner for approval by customer or dealership management
• Inform management of any additional or proposed work to vehicle for relay to customer
• Complete all repairs and service orders accurately and in a timely manner per management guidelines
• Comply with all safety guidelines and policies including the handling of hazardous waste and good housekeeping
• Complete all required training and certification courses
• Strive to preserve customer relations through attentive, thorough and respectful response to stated needs
• Uses personal device to provide an additional layer of security for company network and site access through multi-factor authentication.
• Other responsibilities as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED