Service Technician

ASSA ABLOY•Reno, NV

1d•Onsite

About The Position

ASSA ABLOY Entrance Systems is a global manufacturer and industry leader in automated door solutions, committed to creating safe, secure, and efficient entrance systems for people worldwide. They specialize in automated pedestrian, industrial, and high-performance door solutions, operating in over 100 countries. Joining ASSA ABLOY offers an environment for growth, innovation, and meaningful contributions, with opportunities to directly impact customers in industries such as healthcare, transportation, and retail by delivering sustainable, customized door solutions. The company invests in employee development through in-house training, certifying technicians and providing a career ladder from Service Technician to Senior Technician and beyond. As a Service Technician, you will play a critical role in delivering exceptional service and reliable door solutions. Your responsibilities include diagnosing, troubleshooting, repairing, and upgrading a variety of sliding, swinging, and rotating doors, ensuring excellent customer satisfaction.

Requirements

Mechanical aptitude with experience in repairing electro-mechanical devices.
Knowledge of basic electrical circuits and low-voltage (120v) wiring.
Valid driver’s license and a good driving record.
High commitment to safety, customer satisfaction, and teamwork.
Ability to lift, bend, and use power tools effectively.

Nice To Haves

Knowledge of access control systems.
Experience in glazing, storefronts, aluminum frames, and hardware.

Responsibilities

Perform planned maintenance, break-fix repair, and upgrades of automated pedestrian doors at customer locations.
Diagnose and troubleshoot issues involving electro-mechanical devices, electrical circuits, and relay logic.
Work with aluminum frames, glazing materials, hardware, and low-voltage wiring.
Maintain professional communication with customers, end-users, and contractors, providing exceptional service at every interaction.
Participate in training programs and maintain AAADM certification.
Participate in on-call rotations after certification and training.