Service Technician

Health Aid of Ohio Inc•Columbus, OH

17d

About The Position

The Service Technician is responsible for diagnosing, repairing, and performing routine maintenance on patient-owned equipment, rental equipment, and VA (Veterans Administration) equipment and reports directly to the Branch Manager.

Requirements

Graduate from an accredited High School, or GED equivalent.
Previous technical and/or production experience.
Basic computer skills and knowledge.
Must be able to lift heavy items regularly.
Good communication skills.
Must be able to read and speak English fluently.
Responsible and cooperative attitude.
Neat and clean personal appearance.
License and registration.

Nice To Haves

Prior home health care experience.

Responsibilities

Provides high level of customer service at all times.
Responsible for assembly, repair and delivery of all products and equipment.
Responsible for service calls as needed in the office and in the field.
Responsible for some evening and weekend support according to on-call schedules.
Responsible for instructing patients on proper use of care equipment.
Must maintain high level of product knowledge on all provided equipment.
Responsible for all paperwork to be signed, completed accurately.
Responsible for maintaining the physical and mechanical condition of his/her assigned company vehicle and/or work area.
Is responsible for completing all other duties and projects as requested by the Branch Manager President or any other Manager.
Participation in the on-call rotation is required.
Regular attendance is a necessary and essential function of the job.
Complete 10 hours of continuing education credits, relevant to this position, per renewal cycle, including up to 5 hours of in-house facility-based In-Service continuing education and a minimum of 5 hours of approved peer review continuing education programs as directed by management.