Service Technician

Cleaning Technologies Group • Cincinnati, OH

14d • Onsite

About The Position

We're looking for a Service Technician who’s passionate about problem-solving, enjoys working with their hands, and thrives in a high-tech, customer-focused environment. If you're a tech-savvy professional with a knack for diagnostics and a desire to travel, this is the opportunity for you! As part of our Technical Service Team, you'll be the go-to expert for equipment repair, installations, and support. Your work will directly impact customer success and product performance across a variety of industries.

Requirements

• Associate’s degree in Electrical or Mechanical Technology — or equivalent hands-on experience
• 2+ years in an industrial/technical environment
• Working knowledge of PLCs, electronics, and printed circuit board diagnostics
• Strong computer skills, including databases, Microsoft Office, and ERP software
• A passion for learning new tools, systems, and technologies
• Great communication skills — written, verbal, and in front of a group
• Valid driver’s license and the ability to travel internationally (passport-ready)

Nice To Haves

• Troubleshoot advanced control systems
• Analyze technical data and present it in charts or reports
• Work independently and think critically to solve complex problems

Responsibilities

• Repairing, modifying, testing, and installing complex industrial equipment
• Handling customer service requests and technical support inquiries
• Logging and managing service calls, orders, and customer data
• Keeping detailed records in our ERP and service databases
• Preparing reports and documentation with precision and timeliness
• Coordinating travel and visiting customer sites across the U.S. and abroad
• Collaborating with teams to solve real-world technical challenges
• Taking on additional technical and service-related tasks as needed

Benefits

• Competitive hourly pay
• Opportunities for growth and advancement
• Be part of a company that values innovation, reliability, and people
• Work with state-of-the-art equipment and a supportive technical team

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 251-500 employees