Service Technician

Mission Rock Residential • Colorado Springs, CO

19h • Onsite

About The Position

As a Service Technician at Mission Rock Residential, you will provide excellent customer service to prospective and current residents while promoting a quality living experience for all. This role involves using hands-on expertise to ensure residents feel proud to call the communities home, by completing work orders and performing routine check-ups. Mission Rock Residential is a people-first organization that values Integrity, Accountability, Respect, Relationships, Inclusivity, Vision, and Empathy. The company fosters an inclusive workplace that celebrates diverse perspectives, empowers growth, and strengthens the communities it serves.

Requirements

• Minimum 1 year of previous experience in property management maintenance, other building maintenance or related trade is required.
• Strong communication and customer service skills
• Organizational and time-management abilities
• A collaborative, solutions-focused, “can-do” attitude
• Valid Driver’s License and reliable transportation
• Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Nice To Haves

• CPO Certification (desired/required depending on property)

Responsibilities

• Diagnose problems and perform assigned repairs in the areas of HVAC, electrical, plumbing, swimming pools, carpentry, dry wall repair, exterior structures, and appliances.
• Ensures assigned work order requests are responded to promptly and professionally.
• Inspect buildings to ensure safety and cleanliness, alerting the Service Manager and Property Manager immediately to items that need to be addressed.

Benefits

• Bonus opportunity
• Generous paid time off, including 13 paid holidays (with a Floating Holiday and Volunteer Day), accrued sick time, and 15 days (120 hours) of vacation in the first year
• Housing discount program
• 401(k) retirement plan with company match
• Comprehensive medical, dental, and vision coverage, plus HSA with employer contribution and FSA options
• Employer-sponsored short-term and long-term disability coverage
• Company-paid life insurance
• Optional ancillary benefits, including critical illness, hospital indemnity, and accident insurance
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees