Service Technician (1645 - Hampton, Virginia)

Drucker and Falk LLC•Hampton, VA

13h•Onsite

About The Position

The Maintenance/Service Technician reports directly to the Service Manager and is responsible for performing make-ready repairs to all vacant units prior to move-in. This position involves performing repairs to make-ready units in a timely manner, responding to 24-hour on-call duties as scheduled, and assisting other staff members like the Service Manager, Housekeeper, and Grounds personnel when necessary. The role also includes assisting with inventory control, inspecting property for improvements, performing work order requests with a focus on same-day completion, and ensuring the grounds are litter-free. The technician must operate and maintain equipment, know emergency cut-off locations for utilities, and perform interior and exterior painting. Adherence to company policies, maintaining a clean maintenance shop, and being available for snow events are also required. The position demands a professional appearance, a good attitude, and the ability to work well with a team, including being flexible to assist at other sites or transfer properties. After-hours on-call is required on a rotating basis, and reliable transportation is a must. Duties are performed both inside and outside, even in extreme temperatures, and involve exposure to various environmental conditions and potential hazards.

Requirements

HVAC skills
CFC certification (Where Needed)
Plumbing skills
Electrical skills
Carpentry skills
Knowledge of SDS and OSHA regulations/standards
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Current driver's license
Reliable transportation
Pool certification (if required)

Nice To Haves

HVAC certified preferred
CPO certification preferred
608 Refrigerant Certification preferred, but not requires. Will train if necessary.

Responsibilities

Perform repairs to make-ready units in a timely manner.
Is responsible for 24 hour on-call, as scheduled by the Service Manager, respond to on-call paging.
Assist the Service Manager or Housekeeper with their work if necessary.
Assist the Grounds personnel with trashing out units if necessary.
Assist the Service Manager with inventory control and utilization of maintenance materials and supplies.
Inspect property for improvements and repairs and review with the Service Manager.
Perform work order requests.
Assist the Service Manager with maintenance requests.
Ensure that the grounds are free of litter at all times.
Operate and perform scheduled maintenance properly on all equipment.
Know the location of gas and water meter emergency cut offs, all apartment and fixture cut offs, and sewer clean outs.
Paint interior and exterior when required.
Assist the Property Manager or other staff members when requested.
Perform work orders with “same day completion” in mind.
Review work orders with Service Manager on a daily basis.
Responsible for adherence to policies outline outlined in Employee handbook.
Responsible for keeping the Maintenance shop clean and in order at all times.
Be immediately available in the event of snow.
Follow the Maintenance General Operating Policies.
Maintain a professional appearance in uniform and display a good attitude at all times.
Be aware of personal hygiene and cleanliness while on the job.
Understand the importance of a good attitude and “team spirit”.
Work well with other staff members.
Be cooperative in helping at another site when needed and be flexible to transfer to another property if needed.
After-hours on call required on a rotating basis.
Must have reliable transportation.
Performs other duties as assigned.