IPG Service Technician

United Electric Supply•New Castle, DE

About The Position

This role is responsible for programming, commissioning, and supporting industrial control systems across a range of technologies. The position works closely with sales, vendors, and internal teams to translate customer needs into effective system solutions, contribute to service proposals, and deliver reliable, safe, and well-documented services. Continuous learning, collaboration, and adherence to safety and best practices are essential to success in this role.

Requirements

Electrical, mechanical, chemical, engineering degreeor relevant experience
Experience with programming, start up, and commissioning of power and control products such as VFDs, Meters, PLCs, HMI/SCADA (Schneider Electric preferred)
Technical Capacity
Problem Solving/Analysis
Learning & Detail Orientation
Teamwork Orientation
Ability to read/create electrical schematics
The ability to act as aresource for the sales team as a subject matter expert when discussingindustrialserviceofferings to customers
Experience and ability to work in an industrial automation environment.
Knowledge/Experience inthe electrical/electronic and mechanical fields.
Knowledge of electrical/electronic components and equipment, includinghow to use aDVOM, Megaohm Meter, oscilloscope,ect.
Proficiencywith hand tools
Ability to complete tasks for simultaneous projects/service opportunities

Responsibilities

Plan and performprogramming, troubleshooting, testing, and commissioning of control systems.
Provide supportand services for various products and systems, including lighting controls,HMIs, PLCs, Drives,Meters, UPS, andSCADA products and applications.  This requires acompleteworking knowledge of electrical and mechanical systems, a familiarity withPLCprogramming languages, and common industrial communication protocols.
Completemanufacturers trainings/certifications for servicing/starting up their products (VFDs, Meters, Software,ect.)
Continuously learn about the latest technologies for the industries United/OnPoint is servicing.
Contributeto service proposals for scope and cost of work, including timelines and terms and conditions.
Work with the sales team on communicatingproduct andservice offerings and capabilities to their customers.
Ability to collaborate effectively with vendors, customers, and other United Electric products/services departments.
Translate customer requirements/expectations into a functional system or solutionthat technician can execute the billable services on.
Maintain proper records of services and projectsin accordance withUnited Electric’s best practices.
Adhere to all United Electric health, safety, and environmental policies.
Act in a safe and positive manner always, ensure that those around you do not put themselves or others at risk.  Your personal safety is your responsibility.
Complete an accident/Incident report for any safety and/or health infractions that occur or are witnessed.
Support all United Electric health, safety, and environmental policies for all employees within your branch.