Service Technician

The Cook & Boardman Recruiting Team • Dover, DE

17h

About The Position

Build Your Career Where You Matter
Join The Cook & Boardman Group, the nation’s leading provider of architectural doors, frames, hardware, specialty products, and complete security integration services.
At The Cook & Boardman Group, trust and communication are the foundation of how we work. We foster an inclusive, collaborative culture where your voice is heard, your ideas matter, and your career has room to grow. Whether you're a problem-solver, innovator, or passionate about service, you’ll thrive here. Be part of a team that invests in your future, celebrates your success, and values your contribution.
The Service Technician will be responsible for the repair and maintenance of component cable, category cable, fiber, wireless access points, cameras, access control devices, and other low voltage cabling and devices with or without direct onsite supervision.

Requirements

• Minimum have 1 year of experience in the physical security, IT or electronics field
• Experience in configuring access control and surveillance systems
• High school diploma or equivalent
• Hold a valid driver’s license
• Be at least 21 years old to operate company vehicles
• Successfully pass a background check and drug screen
• Ability to read and use a measuring tape, level and other required tools for installation required
• Excellent interpersonal skills, including external and internal communication (written and verbal)skills
• Demonstrate a desire to learn the industry that C&B serves
• Willing and able to work a flexible schedule when required to meet our customer’s needs (nights, weekends, over-night, etc.)
• Comfortable with heights, such as working a ladder and/or aerial man-lift
• Present oneself in a professional and neat manner
• Solid organization, attention to detail and multi-tasking skills
• Excellent written and verbal skill required with the ability to communicate and understand detailed instructions

Responsibilities

• Install, Service and Maintain of various access control devices and electrified door hardware
• Install, Service and Maintain various cameras
• Install, Service and Maintain cable pathway systems to support security and network systems
• Maintain company-owned equipment
• Work in a team environment with other service team members
• Observe all safety rules and best practices
• Perform other duties, as required
• Shall demonstrate a willingness to learn and work well within a team environment

Benefits

• Health, dental, vision, prescription coverage, life insurance, and 401(k) with company match.
• Generous paid time off for rest, family, and self-care.
• Continuous learning, mentorship, and leadership training including access to C&B University, our in-house development program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED