Service Technician

Swickard Marin Corporation, d/b/a Mercedes-Benz of Marin • San Rafael, CA

25d

About The Position

Work with one of the world’s most advanced automotive brands — in a shop built for quality, consistency, and growth. Mercedes-Benz of Marin, part of Swickard Automotive Group, is hiring experienced Flat Rate Service Technicians to join our high-performing team. We run disciplined shops where techs have the tools, information, and support they need to produce — without chaos, bottlenecks, or surprises. If you value craftsmanship, steady standards, and leaders who remove obstacles instead of creating them, you’ll feel at home here.

Requirements

• Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
• Experience: 2+ years of dealership technician experience (Mercedes-Benz or European luxury preferred)
• Certifications: Clean driving record and valid driver’s license. Automotive Service Excellence (ASE) certifications is a strong plus.
• Commitment to quality, integrity, and guest care
• Steady communication with advisors, dispatch, and shop foreman
• Strong diagnostic and electrical skills; ability to follow OEM procedures
• Strong understanding of automotive systems, diagnostics, and repair procedures.
• Excellent problem-solving and critical thinking skills.
• Manual dexterity and the ability to perform physical tasks (lifting, bending, reaching).
• Ability to work independently and as part of a team in a fast-paced environment.

Responsibilities

• Diagnose, repair, and maintain Mercedes-Benz vehicles to OEM specifications
• Perform warranty and customer-pay repairs with precision and documentation discipline
• Communicate clearly with advisors and shop leadership to keep work flowing
• Protect guest safety and trust through quality control and comeback prevention
• Maintain a clean, organized bay consistent with Mercedes-Benz standards
• Perform test drives to evaluate vehicle performance and diagnose issues.
• Research technical information and consult with colleagues or service manuals to solve complex problems.
• Recommend preventative maintenance services to customers.
• Contribute to a positive and efficient work environment within the service department.
• Other duties as assigned

Benefits

• Career Path – Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities.
• Open Service Appointment Schedule – customers schedule service appointments with us when it’s convenient for THEM. This means we maintain a bustling shop with more work and greater income potential for the service team.
• Progressive pay plans: As your tenure increases and you complete more certifications, we’ll pay you more!
• Paid manufacturer training – we’ll pay to help you gain new certifications and advance your career with some premier manufacturers.
• We are an Equal Opportunity Employer and value diversity and inclusion at our company.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed