Service Technician

Express Wash Concepts•Lambertville, MI

1d•Onsite

About The Position

As a Service Technician at Clean Express Auto Wash, part of Express Wash Concepts, you will be responsible for maintaining and repairing car wash equipment to ensure optimal operation. Your role includes troubleshooting mechanical and electrical issues, performing routine maintenance, and ensuring a smooth, efficient customer experience. You will work closely with the management team to keep the car wash running safely and effectively, contributing to a clean and reliable service for all customers. Clean Express Auto Wash is committed to delivering fast, eco-friendly services, providing exceptional customer care, and empowering team members with a clear roadmap for growth, offering opportunities to advance from Sales Associate to leadership roles and beyond. Express Wash Concepts is one of the region’s fastest-growing and award-winning companies, with over 130 locations across six states, and has been on the Inc. 5000 list of America’s Fastest Growing Companies for five consecutive years. The company's mission is to deliver fast, high-quality, eco-friendly washes paired with exceptional customer experience and a people-first culture.

Requirements

Create a positive & productive wash culture through leadership, attitude and effort
Ensure excellent wash quality through maintenance, repairs, and communication
Build positive relations and experiences for all customers and Team Members
Lead by example with a positive attitude and strong work ethic
Support, train, mentor and grow current and future Service Technicians, Managers and Team Members
Strive for excellence in all that you do

Responsibilities

Responsible for all aspects of site maintenance and Service Request completion
Preventative maintenance on wash equipment, building, and site
Documentation of service, preventative maintenance, and corporate credit card expenditures
Part sourcing and ordering
Special projects
Maintaining and repairing car wash equipment to ensure optimal operation
Troubleshooting mechanical and electrical issues
Performing routine maintenance
Ensuring a smooth, efficient customer experience
Working closely with the management team to keep the car wash running safely and effectively
Contributing to a clean and reliable service for all customers

Benefits

Competitive wages
Discretionary year-end bonus
Unlimited Wash Club Membership
Paid vacation
Health care benefits: Medical, Vision, Dental, Company-Paid Life, Disability, Accident, Hospital Indemnity, Employee Assistance Program
HSA contribution: $1,000/year (with qualifying plan)
401k with up to 4% company match
Educational reimbursement: Up to $5,200 annually to support ongoing learning and development
Continuous training and development
Clear growth and development opportunities across 130+ locations
A supportive team environment focused on coaching, training, and celebrating wins
Opportunities to give back through community partnerships and EWC Cares
Company-provided uniforms