SERVICE TECHNICIAN

Rafih Auto GroupRochester Hills, MI
20d

About The Position

Kickstart your next career with a competitive bonus and a company that values your talent. The Rafih Auto Group is looking to hire a highly skilled automotive technician to maintain and service customers' vehicles. The ideal candidate has strong mechanical skills and adheres to all safety procedures and practices.

Requirements

  • High School graduate or equivalent, 18 years or older required.
  • Acceptable driving record and a valid driver's license in your state of residence necessary for select roles.
  • We are a drug free workplace.
  • We are committed to equal employment opportunity.

Responsibilities

  • Diagnoses cause of any malfunction and performs repair.
  • Communicates with parts department to obtain needed parts.
  • Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
  • Examines assigned vehicle to determine if further safety or service work is required or recommended.
  • Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
  • Documents all work performed and recommended on the repair order, including an accurate and legible customer complaint, cause and correction as performed.
  • Road tests vehicles before and after required repairs or refers to the shop foreman.
  • Returns repair orders at the end of the workday to the dispatch office.
  • Participates in manufacturer-sponsored training programs, schools, and events.
  • Attends department meetings and on-site factory training.
  • Supervises work of any apprentice technicians as assigned.
  • Reports machinery defects or malfunctions to supervisor.
  • Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received.
  • Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
  • Reports any safety issues immediately to management.

Benefits

  • Competitive pay
  • Health Insurance
  • Paid Holidays & PTO
  • Short Term Disability
  • Life Insurance
  • 401(k) Retirement Plan
  • Vehicle Purchase Discounts
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