Service Technician - Buffalo Area

Orville's Appliance Inc • Lancaster, NY

13d • $25 - $35

About The Position

We’re looking for a skilled and motivated Service Technician to support our growing Buffalo Market. If you enjoy hands-on problem solving, working independently in the field, and delivering great customer experiences, this role is for you.

You’ll diagnose and repair major household appliances while representing a company that provides the support and perks you need to succeed.

Requirements

• 1–2 years of relevant appliance repair or technical experience
• High School Diploma or GED
• Ability to independently troubleshoot and identify operational issues
• Strong time-management skills in a fast-paced environment
• Self-motivated with strong attention to detail
• Proficiency with diagnostic equipment and technology
• Ability to read wiring diagrams and schematics
• Ability to lift 50–100 lbs
• Comfortable with kneeling, standing, sitting, and crouching throughout the workday

Responsibilities

• Perform routine diagnostics and repairs on major appliances in the field
• Review and prescreen service requests to confirm eligibility
• Identify appliance failures using effective troubleshooting and testing methods
• Communicate required parts to the Parts Manager after diagnosis
• Safely and correctly replace appliance components
• Coordinate with manufacturers for additional repair assistance when necessary
• Provide timely updates to customers throughout the repair process
• Accurately document all repair steps from dispatch to job completion
• Perform additional related duties as assigned

Benefits

• Take-Home Company Vehicle – no commuting wear and tear
• Company Smartphone
• Company Tablet / Chromebook
• Competitive Hourly Pay ($25–$35 DOE)
• Steady, Full-Time Work in a growing market
• Direct Manufacturer Support when needed
• Organized Scheduling & Clear Job Documentation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees